REFUND INFORMATION
Refund Policy
Window
Return requests are accepted within 30 days of delivery.
Condition
Items must be unused, unopened, and in their original condition to qualify for a return.
Start Return
To start a return, log in to your account and submit a request through the self-serve returns portal.
Shipping
Return shipping costs are the responsibility of the customer.
Restocking
A 10% restocking fee is applied to approved returns.
Timing
Once your return is received and inspected, refunds are processed to the original payment method within 5–10 business days.
Final Sale
Personal care products, bundles, discounted items, and final sale items are non-returnable.
Support
For questions about an order or return, contact us before submitting a return request so we can help point you in the right direction.